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HiPay: compatible with PrestaShop
Find all the HiPay offers on PrestaShop.
Merchant support
Available all working days from 10am to 6pm to answer all your questions.
List of HiPay wallet’s advantages

High Security Service

Secure payments

  • Data encryption: Encryption and securing of some of the numbers on the payment card to completely eliminate any risk of misappropriation.
  • Banking transactions with SSL protocol – Secure Socket Layer – confidentiality of banking information and secure transactions

Confidentiality of data

  • Exacting identification protocols: temporary password to be changed when connecting for the first time (when first signing up or in the event of forgetting a password).
  • Regular checks run by the Verification team.
  • Purchasers: no personal data is sent to merchant sites without prior authorization. Anonymity respected.
  • Any modification of personal data is done via e-mail with verification of identity.

Anti-piracy system

  • Identification using a virtual keyboard: Reinforced access security.
  • Automatic session expiry: after 30 minutes of inactivity, re-identification required.
  • In the case of unusual activity: block the account and trigger an investigation procedure..
  • Anti-phishing protection: a anti-phishing key needed during registration allow to check that HiPay wallet is the sender. Possible to be changed any moment

Always check

Security principles

  • Never divulge your password by e-mail or telephone.
  • HiPay wallet will never send an e-mail requesting that personal data be updated. Should you receive such an email, do not reply and inform HiPay wallet.
  • You can make sure you are actually speaking with approved HiPay wallet personnel on the phone by asking for the personal anti-phishing key.

Customer Support phone numbers – Belgium: 32 (0) 2 213 07 75 | France +33 (0) 1 73 03 89 55.

If questions, contact HiPay wallet Customer Support.